SRD Banking Details (2026): Add or Change Your Bank Account

Having the correct banking details on your SRD application is the fastest way to receive your R370 grant each month. If your bank account is missing, incorrect, or in someone else's name, your payment will be delayed or returned. This guide covers how to add or change your banking details, which banks SASSA accepts, and what to do if something goes wrong.

How to Add or Change Your Banking Details for SRD

Follow these steps on the official SRD website. Do not use any third-party website or share your details with anyone who contacts you by phone or message.

1. Go to srd.sassa.gov.za
2. Find and select "How do I change my banking details?" or "Change Banking Details"
3. Enter your 13-digit ID number
4. SASSA will send an OTP to the cellphone number registered on your application. Enter it to verify your identity
5. Enter your new bank details:
   • Bank name - select from the list
   • Account number - your full account number
   • Branch code - the universal branch code for your bank (most SA banks use a single universal code)
   • Account type - savings or cheque/current
6. Confirm and submit. You will see a confirmation message

Important: The bank account must be in your own name - the same name as on your ID. SASSA will reject third-party accounts.

Which Banks Does SASSA Accept?

SASSA accepts accounts from all major South African banks. These include:

• ABSA - universal branch code 632005
• Capitec Bank - universal branch code 470010
• FNB (First National Bank) - universal branch code 250655
• Nedbank - universal branch code 198765
• Standard Bank - universal branch code 051001
• TymeBank - universal branch code 678910
• African Bank - universal branch code 430000
• Postbank (South African Post Office) - available at post offices

If you do not have a bank account, several banks offer zero-fee or low-fee accounts that you can open with just your South African ID. Capitec, TymeBank, and African Bank all offer accounts with no monthly fees that are suitable for receiving your SRD payment.

How Long Does It Take for Banking Details to Update?

After submitting your new banking details, allow one to two payment cycles for the change to take effect. Here is what to expect:

• If you change your details before the payment run for the current month (usually before the 20th), the change may take effect for the current month
• If you change your details during or after the payment run, your current payment may go to the old account or be held, and the new details will apply from the following month
• Your status page may briefly show "Bank Details Pending" while SASSA verifies the new account

Check your SRD status to confirm whether your banking update has been processed.

Common Banking Errors and How to Fix Them

These are the most common issues that cause SRD payments to fail or bounce:

• Account number wrong length - each bank has a specific account number format. Double-check your number against your bank card or banking app. Do not add extra digits or zeros.
• Incorrect branch code - most banks now use a universal branch code. If you enter an old branch-specific code, the payment may fail. Use the universal codes listed above.
• Account not in your name - SASSA checks that the account holder matches your ID. If you enter a spouse's, parent's, or friend's account, it will be rejected.
• Account closed or frozen - if your bank account was closed due to inactivity or the bank froze it, the payment will bounce back to SASSA. Open a new account and update your details.
• Wrong account type - make sure you select the correct type (savings or cheque/current). Selecting the wrong type can cause the payment to fail.

Can I Use Someone Else's Bank Account?

No. SASSA requires that the bank account is registered in the name of the SRD applicant. This is a security measure to prevent fraud and ensure that the grant reaches the intended recipient. If you submit a bank account that does not match your ID, the payment will be rejected and returned to SASSA.

If you do not have your own bank account, you have two options: open a zero-fee account at a bank like Capitec or TymeBank (you only need your SA ID), or use the cash collection option through participating retailers.

Post Office vs Bank Account

You can receive your SRD payment either through a bank account or via cash collection. Here is how they compare:

If you have a choice, a bank account is recommended because it is faster, more reliable, and you do not need to travel or queue. If you currently use cash collection and want to switch, update your banking details on the SRD website.

What If SASSA Sent Money to the Wrong Account?

If your SRD payment was sent to an incorrect, closed, or mismatched bank account, the bank will return the funds to SASSA. This process can take a few business days. Here is what to do:

1. Call the SASSA toll-free line at 0800 60 10 11 to confirm that the payment was returned
2. Update your banking details on srd.sassa.gov.za with a valid account in your own name
3. Wait for the next payment cycle - SASSA will reprocess the payment to your new account

If you suspect someone changed your banking details without your knowledge, report it to SASSA immediately and see our guide on unauthorized changes.

Security Tips

• Only update your banking details on the official SRD website. Check that the URL starts with srd.sassa.gov.za
• Never share your OTP with anyone. SASSA will never call you and ask for your PIN or OTP
• Do not click links sent by strangers claiming to be from SASSA
• Use your own bank account only. Sharing account details with others puts your grant at risk
• If you receive a suspicious message about your SRD, report it to SASSA at 0800 60 10 11

Frequently Asked Questions

Can I use someone else's bank account for my SRD payment?

No. SASSA requires that the bank account is in the name of the SRD applicant. If you submit a third-party account, the payment will be rejected and returned to SASSA. You will need to update your details with an account in your own name before you can receive payment.

How long does it take for banking details to update?

Allow one to two payment cycles for the change to take effect. If you update your banking details mid-month, your current payment may still go to the old account or be held. The new details should be active by the next payment run.

What happens if SASSA sends money to the wrong account?

If your payment was sent to an incorrect or closed account, the bank returns the funds to SASSA. Contact SASSA on 0800 60 10 11 to confirm the return. Then update your banking details on srd.sassa.gov.za and the payment will be reprocessed in the next cycle.

Do I need a bank account to receive the SRD grant?

No. If you do not have a bank account, you can collect your SRD payment via Cash Send at participating retailers. However, a bank account in your own name is the fastest and most reliable payment method. Several banks offer zero-fee or low-fee accounts that you can open with just your ID.

Related SRD Guides

• Check Your SRD Status - see if your payment has been processed
• Appeal a Declined SRD - how to appeal if your grant was declined
• SRD Payment Dates - when payments are made each month
• Apply for SRD - submit a new application
• Change Your Phone Number - update the cellphone on your SRD
• SRD FAQ - answers to common SRD questions
• SASSA Banking Details (All Grants) - banking for all SASSA grants, not just SRD

Sources

• South African Social Security Agency (SASSA) - sassa.gov.za
• Department of Social Development - dsd.gov.za
• SASSA SRD Portal - srd.sassa.gov.za

This guide is maintained by OurPower and updated regularly to reflect current SASSA procedures and payment amounts.