SASSA WhatsApp (Official FAQ)

Save 082 054 0016 (SASSA_Official) to get information about grants on WhatsApp. Important: you cannot apply or check SRD status on WhatsApp - use our SRD Application Guide and Status Check for the official website links.

What WhatsApp is for

• Social Grant Increases (latest values)
• Ways to apply for a grant (high-level guidance)
• Required documents
• Next payment date (general information)
• Ways to receive payment
• Card replacement info
• SASSA jobs
• Grant review FAQs

What WhatsApp is NOT for

• Not for SRD status checks - use: srd.sassa.gov.za/sc19/status
• Not for SRD applications - apply at: srd.sassa.gov.za/sc19/application/auth
• USSD is not available for SRD status or application

How to get help fast

1. For SRD status, go to srd.sassa.gov.za/sc19/status
2. To apply for SRD, go to srd.sassa.gov.za/sc19/application/auth
3. Use WhatsApp (082 054 0016) for FAQs only

SRD timing tip

SRD payments are usually processed toward the end of the month. Your exact pay date appears on your status page. Payments don’t run on weekends/public holidays.

Official contacts

• Phone (toll‑free): 0800 60 10 11
• Email: GrantEnquiries@sassa.gov.za
• Facebook: SASSA News
• X (Twitter): @OfficialSASSA
• TikTok: @officialsassanews
• WhatsApp channel: SASSA_Official
• YouTube: South African Social Security Agency
• Instagram: sassa10_za