Power Outage in Ridgeway, Johannesburg
Power Outages Affecting Ridgeway
Updated 1m ago- Update - Thu, 21 May, 13:29Reuven SDC: Outage Update Robertsham Substation, Samuel Evans Distributor: Further investigations conducted onsite confirmed that the outage is affecting the Samuel Evans Distributor and not the Ri...source
- Restored - Thu, 21 May, 17:08Power supply has been fully restored to customers in Robertsham and the surrounding suburbs. The outage was caused by a cable fault. We thank customers for their patience and understanding during the period of the outage. Customers in the vicinity who are without power are advised to log calls at https://t.co/IJC4ePTaAo or call 011 490 7484/0800 202 925.source
- Update - Wed, 20 May, 11:02A fault has been located at Robertsham Substation affecting customers in Robertsham, and repairs will begin once materials are available.source
- Update - Wed, 20 May, 11:04The team is currently investigating further onsite in Heriotdale after no trip was identified at the substation.source
- Restored - Wed, 20 May, 21:39Robertsham Substation, Ridgeway Distributor: Power has been fully restored to customers in Robertsham, parts of Ridgeway, and the surrounding suburbs.source
- Update - Thu, 21 May, 08:31Reuven SDC: Outage Update Robertsham Substation, Ridgeway Distributor: The team is presently onsite investigating the cause of the outage affecting customers in Robertsham and surrounding areas.source
- Update - Thu, 21 May, 10:42Reuven SDC: Outage Update Robertsham Substation, Ridgeway Distributor: The test branch team is onsite testing the fault.source
Report a Power Outage in Ridgeway
Is your power off in Ridgeway? Report it to City Power so they can dispatch a team.
When Will Electricity Come Back in Ridgeway?
How long a power outage in Ridgeway takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.
- Unplanned fault
- Most outages in Ridgeway fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
- Cable theft
- 12-48 hours to repair, especially if specialised equipment is needed.
- Planned work
- City Power notifies Ridgeway residents in advance. Usually 6-10 hours during the day.
Power Outage History for Ridgeway (Last 90 Days)
City Power reported 1 outage affecting Ridgeway in the last 90 days, totalling 63 hours without power. Average restoration time was 63 hours. Most faults traced back to the Robertsham Substation substation (1 of 1). The most common cause was cable fault.
| Date | Duration | Substation | Cause | Also affected |
|---|---|---|---|---|
| 24 Apr 2026 | 2.6d | Robertsham Substation | cable fault | Reuven, Ophirton, Robertsham, Selby +11 more |
What to Do During a Power Outage in Ridgeway
Quick checklist to follow while waiting for City Power to restore power in Ridgeway.
- Switch off appliances at the wall to prevent damage from power surges when electricity returns.
- Leave one light switched on so you know when power is restored.
- Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
- Use battery-powered lights instead of candles to reduce fire risk.
- Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.
Frequently Asked Questions About Power Outages in Ridgeway
Is there a power outage in Ridgeway right now?
No power outage is currently reported in Ridgeway, Johannesburg. This page updates every 10 minutes with live data from City Power. If your power is off, report it by calling 0114907484 / 0860562874.
How do I report a power outage in Ridgeway?
Call City Power on 0114907484 / 0860562874 to report a power outage in Ridgeway. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.
How long do power outages last in Ridgeway?
Most unplanned power outages in Ridgeway are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.
When will the electricity be back on in Ridgeway?
There is no active electricity outage in Ridgeway right now. If your power is off, the issue may be local to your street or property. Call 0114907484 / 0860562874 or check this page again - it updates every 10 minutes with live electricity restoration data from City Power.
Is it load shedding or a power outage in Ridgeway?
If your power is off outside the load shedding schedule, Ridgeway is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check Ridgeway load shedding schedule
What number do I call for City Power in Ridgeway?
Call City Power on 0114907484 / 0860562874 for power outages in Ridgeway. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.
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