Power Outage in Melrose Arch, Johannesburg
Power Outages Affecting Melrose Arch
Updated 6m ago- Reported - Fri, 21 Aug, 10:38An outage at Cydna Substation is affecting customers in Melrose, Elton Hill, Atholl, and Kentview. Operators have been notified and will be dispatched to investigate.source
- Reported - Fri, 21 Aug, 18:17An outage at Cydna Substation is affecting customers in Melrose, Elton Hill, Atholl, and Kentview due to a faulty cable.source
- Restored - Fri, 21 Aug, 20:46Power supply has been fully restored in Melrose, Elton Hill, Atholl, and Kentview following an outage due to a faulty cable.source
Other outages in this area
Reports from nearby suburbs in the same City Power service area. Not necessarily affecting Melrose Arch directly.
Johannesburg Power Outages Today2 active
Updated 6m ago- Reported - Thu, 20 Aug, 15:06An unplanned power interruption is affecting customers in Bramley Park and Wynberg. Operators will be dispatched to investigate the cause of the outage.source
- Update - Thu, 20 Aug, 19:20Restoration efforts at Gresswold Substation remain at 68% due to access challenges, affecting customers in Bramley Park and Wynberg.source
- Update - Thu, 20 Aug, 20:23Restoration efforts at Gresswold Substation remain at 68% due to access challenges, affecting Bramley Park and Wynberg, with the team resuming repairs tomorrow morning.source
- Update - Fri, 21 Aug, 10:50Investigative work at Gresswold Substation has been delayed due to technical challenges, affecting customers in Bramley Park and Wynberg, with supply remaining at 68% restored.source
- Update - Fri, 21 Aug, 18:2089% of power supply has been restored in Bramley Park and Wynberg; the remaining percentage affecting Kew will remain off until access is granted.source
- Update - Fri, 21 Aug, 18:4389% of the power supply has been restored in Bramley Park and Wynberg, but Kew will remain off until access is granted to the property owner.source
- Reported - Tue, 18 Aug, 12:09An unplanned power interruption is affecting customers along 12th to 16th Avenue, between Roosevelt Street and Hofmeyer Street in Alexandra. Operators will be dispatched to investigate the cause of the outage.source
- Reported - Tue, 18 Aug, 20:10Operators will investigate overhead lines tomorrow at Alexandra Substation, affecting customers along 12th to 16th Avenue, between Roosevelt Street and Hofmeyer Street.source
- Update - Wed, 19 Aug, 08:52The outage at Alexandra Substation is due to snapped overhead lines affecting customers along 13th to 15th Avenue, between London Road and Rooth Street, with additional materials now being sourced, and 97% of supply restored.source
- Update - Wed, 19 Aug, 13:01An outage at Alexandra Substation, caused by snapped overhead lines, is affecting customers along 12th to 16th Avenue, between Hofmeyer Street and Roosevelt Street, with 50% of power supply restored.source
- Update - Wed, 19 Aug, 14:27Approximately 50% of the power supply has been restored to customers along 12th to 16th Avenue, between Hofmeyer Street and Roosevelt Street, with the outstanding percentage affected by a burnt transformer.source
- Update - Thu, 20 Aug, 08:48Approximately 50% of the power supply has been restored to customers along 12th to 16th Avenues, between Hofmeyer Street and Roosevelt Street, while a burnt transformer affecting the outstanding percentage requires replacement.source
- Update - Thu, 20 Aug, 11:36Repairs are ongoing at Alexandra Substation due to snapped overhead lines, affecting customers along 13th to 15th Avenue, between London Road and Rooth Street. Power supply remains 97% restored, and additional materials are being sourced.source
- Update - Thu, 20 Aug, 13:15Our team has isolated customers along 12th Avenue to 16th Avenue, between Hofmeyer Street and Roosevelt Street, to allow testing of the lines; two burned transformers were identified, and testing continues.source
- Update - Thu, 20 Aug, 14:59Customers from 12th to 16th Avenue, between Hofmeyer Street and Roosevelt Street, have been isolated due to two burnt transformers at Alexandra Substation; further testing of overhead lines is underway after initial tests failed.source
- Update - Fri, 21 Aug, 10:05Meter audits are underway for customers along 12th to 13th Avenue, between Roosevelt Street and Hofmeyer Street, supplied by the Alexandra Substation.source
- Update - Fri, 21 Aug, 10:40Repair work is in progress at Alexandra Substation due to snapped overhead lines affecting customers along 13th to 15th Avenue, between London Road and Rooth Street.source
- Update - Fri, 21 Aug, 12:21Due to a high volume of calls, the test branch has experienced delays in attending to the outage affecting 12th to 13th Avenue, between Hofmeyer Street and Roosevelt Street, with supply remaining at 85% restored.source

Report a Power Outage in Melrose Arch
Is your power off in Melrose Arch? Report it to City Power so they can dispatch a team.
When Will Electricity Come Back in Melrose Arch?
How long a power outage in Melrose Arch takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.
- Unplanned fault
- Most outages in Melrose Arch fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
- Cable theft
- 12-48 hours to repair, especially if specialised equipment is needed.
- Planned work
- City Power notifies Melrose Arch residents in advance. Usually 6-10 hours during the day.
Power Outage History for Melrose Arch (Last 90 Days)
City Power reported 10 outages affecting Melrose Arch in the last 90 days. Most faults traced back to the Cydna Substation substation (8 of 10). The most common cause was equipment fault.
| Date | Duration | Substation | Cause | Also affected |
|---|---|---|---|---|
| 07 Aug 2026 | - | Cydna Substation | emergency maintenance | - |
| 06 Aug 2026 | 1.4d | Cydna Substation | equipment fault | Atholl, Oaklands |
| 02 Aug 2026 | - | - | equipment fault | Melrose North |
| 01 Aug 2026 | 4.3d | Cydna Substation | multiple faults | Illovo, Inanda, Elton Hill, Melrose North |
| 21 Jul 2026 | - | Cydna Substation | planned maintenance | Atholl, VW Melrose, Toyota Melrose, Nissan Melrose +2 more |
| 19 Jul 2026 | 1.2d | Cydna Substation | cable fault | Illovo |
| 18 Jul 2026 | 6.3h | Cydna Substation | cable fault | Illovo |
| 18 Jul 2026 | - | Cydna Substation | - | Illovo |
| 15 Jul 2026 | - | Cydna Substation | - | Houghton Estate, Melrose Estate, Oaklands, Houghton West |
| 15 Jul 2026 | 3.6h | Sebenza Substation | wildfire | Alexandra, Kew, Lyndhurst, Savoy +26 more |
What to Do During a Power Outage in Melrose Arch
Quick checklist to follow while waiting for City Power to restore power in Melrose Arch.
- Switch off appliances at the wall to prevent damage from power surges when electricity returns.
- Leave one light switched on so you know when power is restored.
- Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
- Use battery-powered lights instead of candles to reduce fire risk.
- Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.
Frequently Asked Questions About Power Outages in Melrose Arch
Is there a power outage in Melrose Arch right now?
No power outage is currently reported by City Power for Melrose Arch, Johannesburg. This page updates every 10 minutes with live data from City Power. If your power is off, report it by calling 0114907484 / 0860562874.
How do I report a power outage in Melrose Arch?
Call City Power on 0114907484 / 0860562874 to report a power outage in Melrose Arch. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.
How long do power outages last in Melrose Arch?
Most unplanned power outages in Melrose Arch are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.
When will the electricity be back on in Melrose Arch?
City Power has not logged an active electricity outage in Melrose Arch right now. If your power is off, the issue may be local to your street or property. Call 0114907484 / 0860562874 or check this page again - it updates every 10 minutes with live electricity restoration data from City Power.
Is it load shedding or a power outage in Melrose Arch?
If your power is off outside the load shedding schedule, Melrose Arch is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check Melrose Arch load shedding schedule
What number do I call for City Power in Melrose Arch?
Call City Power on 0114907484 / 0860562874 for power outages in Melrose Arch. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.
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