Power Outage in Illovo, Johannesburg
Power Outages Affecting Illovo1 active
Updated 5m ago
- Reported - Sat, 23 May, 18:55The team is on-site investigating the cause of an outage at Cydna Substation's Fort Street Distributor, affecting customers in Fairlands, Illovo, and Athol.source
- Restored - Sat, 23 May, 21:54Power supply has been fully restored to customers in Fairlands, Illovo, and Athol, following an outage caused by a cable fault.source
Other outages in this area
Reports from nearby suburbs in the same City Power service area. Not necessarily affecting Illovo directly.
Johannesburg Power Outages Today3 active
Updated 5m ago- Reported - Fri, 22 May, 06:06Operators will be dispatched to investigate the loss of supply affecting customers in Far East Bank and Tsutsumani.source
- Update - Fri, 22 May, 09:52Due to technical challenges, operators have experienced delays in attending to the outage affecting customers in Far East Bank, Tsutsumani.source
- Update - Fri, 22 May, 23:2090% of power has been restored to customers in Far East Bank and Tsutsumani. The remaining percentage is without power due to an existing fault, and the team will attend to it in the morning.source
- Update - Sat, 23 May, 08:16The restoration efforts are still at 90% following a power interruption attributed to a cable fault, affecting customers in Far East Bank, Tsutsumani. The test branch team is enroute to site to locate the fault.source
- Update - Sat, 23 May, 09:11A test branch successfully located a fault at Alexandra Substation's Napier Road Distributor, affecting customers in Far East Bank and Tsutsumani, and a service provider has been requested for repairs.source
- Update - Sat, 23 May, 18:58Repairs were completed on the Napier Road Distributor at Alexandra Substation, but tests failed due to a further fault; a test branch will be requested tomorrow to assist in locating it, affecting customers in Far East Bank and Tsutsumani.source
- Reported - Fri, 22 May, 16:16We are aware of an unplanned power interruption affecting customers in Vasco. The team has been informed to investigate the cause of the outage. Further details will be communicated as soon as new information becomes available. We apologise for the inconvenience caused.source
- Update - Fri, 22 May, 19:11Power supply is partially restored, affecting customers in Vasco, 3rd Avenue to 9th Avenue Joe Nhlanhla Street, due to an overload.source
Report a Power Outage in Illovo
Is your power off in Illovo? Report it to City Power so they can dispatch a team.
Planned Maintenance in Illovo
Johannesburg Power Outages Today1 planned
Updated 5m agoWhen Will Electricity Come Back in Illovo?
How long a power outage in Illovo takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.
- Unplanned fault
- Most outages in Illovo fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
- Cable theft
- 12-48 hours to repair, especially if specialised equipment is needed.
- Planned work
- City Power notifies Illovo residents in advance. Usually 6-10 hours during the day.
Power Outage History for Illovo (Last 90 Days)
City Power reported 1 outage affecting Illovo in the last 90 days.
| Date | Duration | Substation | Cause | Also affected |
|---|---|---|---|---|
| 13 May 2026 | - | - | - | - |
What to Do During a Power Outage in Illovo
Quick checklist to follow while waiting for City Power to restore power in Illovo.
- Switch off appliances at the wall to prevent damage from power surges when electricity returns.
- Leave one light switched on so you know when power is restored.
- Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
- Use battery-powered lights instead of candles to reduce fire risk.
- Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.
Frequently Asked Questions About Power Outages in Illovo
Is there a power outage in Illovo right now?
Yes, there is currently a power outage reported in Illovo, Johannesburg. City Power is aware and working on restoration. Check the live updates above for the latest status and estimated restoration time.
How do I report a power outage in Illovo?
Call City Power on 0114907484 / 0860562874 to report a power outage in Illovo. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.
How long do power outages last in Illovo?
Most unplanned power outages in Illovo are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.
When will the electricity be back on in Illovo?
For the active outage affecting electricity in Illovo, see the live update at the top of this page for City Power's latest restoration estimate. Most unplanned electricity outages in Illovo restore within 4-8 hours. Call 0114907484 / 0860562874 to confirm the ETA for your specific street.
Is it load shedding or a power outage in Illovo?
If your power is off outside the load shedding schedule, Illovo is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check Illovo load shedding schedule
What number do I call for City Power in Illovo?
Call City Power on 0114907484 / 0860562874 for power outages in Illovo. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.
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