Power Outage in Heriotdale Ext, Johannesburg
Power Outages Affecting Heriotdale Ext1 active
Updated 9m ago- Update - Mon, 18 May, 10:13An outage is affecting customers in Benrose, Denver, and Malvern, with operators on site investigating the cause.source
- Update - Mon, 18 May, 13:42The team is on site busy with fault finding for an outage affecting Benrose, Denver, and Malvern.source
- Restored - Wed, 20 May, 12:24Full power supply has been restored to customers in Heriotdale, following an outage caused by a breaker tripping.source
- Update - Wed, 20 May, 11:02A fault has been located at Robertsham Substation affecting customers in Robertsham, and repairs will begin once materials are available.source
- Update - Wed, 20 May, 11:04The team is currently investigating further onsite in Heriotdale after no trip was identified at the substation.source
- Restored - Wed, 20 May, 21:39Robertsham Substation, Ridgeway Distributor: Power has been fully restored to customers in Robertsham, parts of Ridgeway, and the surrounding suburbs.source
- Update - Thu, 21 May, 08:31Reuven SDC: Outage Update Robertsham Substation, Ridgeway Distributor: The team is presently onsite investigating the cause of the outage affecting customers in Robertsham and surrounding areas.source
- Update - Thu, 21 May, 10:42Reuven SDC: Outage Update Robertsham Substation, Ridgeway Distributor: The test branch team is onsite testing the fault.source
Report a Power Outage in Heriotdale Ext
Is your power off in Heriotdale Ext? Report it to City Power so they can dispatch a team.
When Will Electricity Come Back in Heriotdale Ext?
How long a power outage in Heriotdale Ext takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.
- Unplanned fault
- Most outages in Heriotdale Ext fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
- Cable theft
- 12-48 hours to repair, especially if specialised equipment is needed.
- Planned work
- City Power notifies Heriotdale Ext residents in advance. Usually 6-10 hours during the day.
Power Outage History for Heriotdale Ext (Last 90 Days)
City Power reported 3 outages affecting Heriotdale Ext in the last 90 days, totalling 71.2 hours without power. Average restoration time was 35.6 hours. Most faults traced back to the Prospect Substation substation (2 of 3). The most common cause was planned maintenance.
| Date | Duration | Substation | Cause | Also affected |
|---|---|---|---|---|
| 30 Apr 2026 | - | Prospect Substation | planned maintenance | Denver, Benrose, Cleveland |
| 17 Apr 2026 | 1.8d | Prospect Substation | cable fault | Cleveland, Denver, Benrose |
| 14 Apr 2026 | 1.2d | Cleveland | fault | Denver, Malvern, Droste Park, Benrose |
What to Do During a Power Outage in Heriotdale Ext
Quick checklist to follow while waiting for City Power to restore power in Heriotdale Ext.
- Switch off appliances at the wall to prevent damage from power surges when electricity returns.
- Leave one light switched on so you know when power is restored.
- Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
- Use battery-powered lights instead of candles to reduce fire risk.
- Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.
Frequently Asked Questions About Power Outages in Heriotdale Ext
Is there a power outage in Heriotdale Ext right now?
Yes, there is currently a power outage reported in Heriotdale Ext, Johannesburg. City Power is aware and working on restoration. Check the live updates above for the latest status and estimated restoration time.
How do I report a power outage in Heriotdale Ext?
Call City Power on 0114907484 / 0860562874 to report a power outage in Heriotdale Ext. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.
How long do power outages last in Heriotdale Ext?
Most unplanned power outages in Heriotdale Ext are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.
When will the electricity be back on in Heriotdale Ext?
For the active outage affecting electricity in Heriotdale Ext, see the live update at the top of this page for City Power's latest restoration estimate. Most unplanned electricity outages in Heriotdale Ext restore within 4-8 hours. Call 0114907484 / 0860562874 to confirm the ETA for your specific street.
Is it load shedding or a power outage in Heriotdale Ext?
If your power is off outside the load shedding schedule, Heriotdale Ext is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check Heriotdale Ext load shedding schedule
What number do I call for City Power in Heriotdale Ext?
Call City Power on 0114907484 / 0860562874 for power outages in Heriotdale Ext. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.
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