Power Outage in East Town, Johannesburg
Power Outages Affecting East Town
Updated 2m ago- Update - Sat, 15 Aug, 13:18Power supply has been restored up to 97% to customers in Alexandra, but one Pole Mounted Transformer remains isolated due to a snapped overhead line, affecting customers in 13th to 17th Avenue between London Road and Rooth Street.source
- Update - Mon, 17 Aug, 09:40There is an outage update for Alexandra Substation.source
- Restored - Tue, 18 Aug, 07:31Power supply is fully restored to customers along 12th to 16th Avenue, between Roosevelt Street and Hofmeyer Street.source
- Update - Tue, 18 Aug, 08:54City Power is building on previous engagements with Alexandra businesses to undertake a focused compliance and normalisation programme, including street-by-street audits and addressing recurring electricity interruptions.source
- Update - Tue, 18 Aug, 08:55City Power is addressing network overloading, illegal connections, low vending, and damaged infrastructure in Alexandra, having invested approximately R595.7 million in various normalisation projects since 2003.source
- Update - Tue, 18 Aug, 08:55City Power is streaming live at the Alexandra Electricity Imbizo to discuss electricity challenges with residents.source
- Update - Tue, 18 Aug, 08:57City Power confirms significant investment in Alexandra's network but stresses the need for resident cooperation to ensure sustainable outcomes, with plans to intensify metering audits and infrastructure protection.source
- Update - Tue, 18 Aug, 08:59City Power is discussing the need for partnership to address low vending levels in Alexandra, despite normalisation efforts in areas like River Park, Tsutsumani, Far East Bank, and WesBank.source
- Update - Tue, 18 Aug, 09:00City Power is engaging with Alexandra residents on electricity challenges, including refurbishment of Roosevelt Switching Station at Alexandra Substation, to move towards a more stable and sustainable electricity supply.source
- Update - Tue, 18 Aug, 11:20Repair work at Alexandra Substation for snapped overhead lines affecting customers along 13th to 15th Avenue, between London Road and Rooth Street, will resume tomorrow once materials are delivered. The supply remains 97% restored.source
Other outages in this area
Reports from nearby suburbs in the same City Power service area. Not necessarily affecting East Town directly.
Johannesburg Power Outages Today2 active
Updated 2m ago- Restored - Fri, 21 Aug, 06:27Power supply has been restored via the Maraisburg Road Distributor at Industria Substation, with the exception of five load centres due to an existing fault affecting customers in Bosmont.source
- Update - Fri, 21 Aug, 11:51Restoration efforts are approximately 70% complete for an outage caused by a cable fault impacting five load centres, affecting customers in Bosmont.source
- Update - Fri, 21 Aug, 12:52A test branch has successfully identified the fault, and repairs are proceeding on the Maraisburg Road Distributor from Industria Substation, which is affecting customers in Bosmont. Restoration efforts are approximately 70% complete.source
- Update - Fri, 21 Aug, 18:55Power supply is 100% restored to customers in Bosmont, following an outage caused by a faulty cable affecting the Maraisburg Road distributor at Industria Substation.source
Report a Power Outage in East Town
Is your power off in East Town? Report it to City Power so they can dispatch a team.
When Will Electricity Come Back in East Town?
How long a power outage in East Town takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.
- Unplanned fault
- Most outages in East Town fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
- Cable theft
- 12-48 hours to repair, especially if specialised equipment is needed.
- Planned work
- City Power notifies East Town residents in advance. Usually 6-10 hours during the day.
Power Outage History for East Town (Last 90 Days)
City Power reported 10 outages affecting East Town in the last 90 days. Most faults traced back to the Alexandra Substation substation (8 of 10). The most common cause was overload.
| Date | Duration | Substation | Cause | Also affected |
|---|---|---|---|---|
| 12 Aug 2026 | 1.1d | Alexandra Substation | equipment fault | Alexandra, Far East Bank, East Bank |
| 12 Aug 2026 | 10.6h | Alexandra Substation | overload | Far East Bank, Tsutsumani, East Bank, Alexandra |
| 11 Aug 2026 | - | Alexandra Substation | cable fault | East Bank, Far East Bank, Alexandra |
| 11 Aug 2026 | 2.2d | Alexandra substation | overload | Alexandra, Far East Bank, East Bank, Tsutsumani |
| 11 Aug 2026 | - | Alexandra Substation | - | Far East Bank, Tsutsumani, East Bank, Alexandra |
| 10 Aug 2026 | 7.7h | Alexandra Substation | overload | Far East Bank, Tsutsumani, East Bank, Alexandra |
| 24 Jul 2026 | 16.9h | Roosevelt Substation | cable fault | Berario, Blackheath, Emmarentia, Emmerentia South +2 more |
| 22 Jul 2026 | - | Alexandra Substation | fault | East Bank, Alexandra |
| 20 Jul 2026 | - | Alexandra Substation | overload | Far East Bank, Tsutsumani, East Bank, Alexandra |
| 20 Jul 2026 | - | Alexandra Substation | cable fault | Alexandra, Far East Bank, Tsutsumani, East Bank |
What to Do During a Power Outage in East Town
Quick checklist to follow while waiting for City Power to restore power in East Town.
- Switch off appliances at the wall to prevent damage from power surges when electricity returns.
- Leave one light switched on so you know when power is restored.
- Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
- Use battery-powered lights instead of candles to reduce fire risk.
- Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.
Frequently Asked Questions About Power Outages in East Town
Is there a power outage in East Town right now?
No power outage is currently reported by City Power for East Town, Johannesburg. This page updates every 10 minutes with live data from City Power. If your power is off, report it by calling 0114907484 / 0860562874.
How do I report a power outage in East Town?
Call City Power on 0114907484 / 0860562874 to report a power outage in East Town. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.
How long do power outages last in East Town?
Most unplanned power outages in East Town are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.
When will the electricity be back on in East Town?
City Power has not logged an active electricity outage in East Town right now. If your power is off, the issue may be local to your street or property. Call 0114907484 / 0860562874 or check this page again - it updates every 10 minutes with live electricity restoration data from City Power.
Is it load shedding or a power outage in East Town?
If your power is off outside the load shedding schedule, East Town is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check East Town load shedding schedule
What number do I call for City Power in East Town?
Call City Power on 0114907484 / 0860562874 for power outages in East Town. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.
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