Power Outage in Alexandra, Johannesburg
Power Outages Affecting Alexandra3 active
Updated 9m ago- Reported - Mon, 22 Jun, 09:35Power tripped at Alexandra Substation's Far East Bank Standby Distributor, affecting customers in Far East Bank, Extension 7, Extension 8, and parts of Tsutsumani.source
- Update - Mon, 22 Jun, 09:56The team is on site investigating the power outage affecting Far East Bank, Extension 7, Extension 8, and parts of Tsutsumani.source
- Reported - Mon, 22 Jun, 13:25An outage at Alexandra Substation's Far East Bank Standby Distributor is affecting customers in Far East Bank, Extension 7, Extension 8, and Tsutsumani due to multiple faults.source
- Update - Tue, 23 Jun, 19:27An outage at Alexandra Substation's Far East Bank Standby Distributor is affecting customers in Far East Bank, Extension 7, Extension 8, and Tsutsumani due to multiple faults, with the test branch team requested to locate them.source
- Reported - Mon, 22 Jun, 09:59Operators will be dispatched to investigate the loss of supply affecting customers in Lombardy East, 1st to 11th Avenue, between London Road and Roosevelt Street.source
- Reported - Mon, 22 Jun, 12:56Operators are investigating a loss of supply affecting customers in Lombardy East, from 1st to 11th Avenue, between London Road and Roosevelt Street, via the Milton/London Road Distributor at Alexandra Substation.source
- Reported - Mon, 22 Jun, 18:35An outage at Alexandra Substation's Milton/London Road Distributor is affecting customers in Lombardy East and Alexandra between 1st to 11th Avenue, and between London Road and Roosevelt Street; a test branch team will be requested to locate the fault tomorrow morning.source
- Update - Tue, 23 Jun, 12:34The test branch team is locating a fault at Alexandra Substation's Milton/London Road Distributor, affecting customers in Lombardy East and 1st to 11th Avenue, between London Road and Roosevelt Street, with supply remaining partially restored.source
- Update - Tue, 23 Jun, 19:25The team is sourcing materials to conduct repairs at Alexandra Substation's Milton/London Road Distributor, affecting customers in Lombardy East and 1st to 11th Avenue, between London Road and Roosevelt Street, with partial supply remaining until work is complete.source
- Update - Mon, 22 Jun, 11:50The outage affecting customers along 1st to 8th Avenue, between London Road and Roosevelt Street, is due to snapped overhead lines at Alexandra Substation's Adam Block Distributor; the team is sourcing materials for repairs.source
- Reported - Mon, 22 Jun, 17:54Operators will investigate an outage affecting customers along 1st to 8th Avenue, between London Road and Roosevelt Street, from the Adam Block Distributor at Alexandra Substation.source
- Reported - Tue, 23 Jun, 12:37An outage at Alexandra Substation's Adam Block Distributor, caused by snapped overhead lines, is affecting customers along 1st to 8th Avenue, between London Road and Roosevelt Street. The team is en route to carry out repairs.source
- Restored - Tue, 23 Jun, 13:24Full power supply has been restored to customers along 1st to 8th Avenue, between London Road and Roosevelt Street, after an outage caused by snapped overhead lines.source
- Reported - Sat, 20 Jun, 09:10An outage at Alexandra Substation, affecting Far East Bank and Far East Bank Ext.2, is being investigated by operators on site.source
- Update - Sat, 20 Jun, 09:56A test branch team is on site locating the fault at Alexandra Substation, affecting customers in Far East Bank and Far East Bank Ext.2.source
- Update - Sat, 20 Jun, 12:18A fault has been successfully located at Alexandra Substation's Far East Bank Ext.2 Distributor, affecting customers in Far East Bank and Far East Bank Ext. 2, who will remain off until repairs are complete.source
- Update - Sat, 20 Jun, 14:08Outage updates have been attached.source
- Restored - Mon, 22 Jun, 08:42Power has been fully restored to customers in Far East Bank and Far East Bank Extension 2 after a double fault.source
- Update - Sun, 21 Jun, 17:3760% of supply has been restored at Alexandra Substation's Napier Road Distributor, with the team waiting for load to subside before restoring the remaining 40% to Tsutsumani, Far East Bank, and Extension 7.source
- Restored - Sun, 21 Jun, 20:58Power has been fully restored to customers in Tsutsumani, Far East Bank, and Extension 7 following a network overload.source
- Reported - Sun, 21 Jun, 17:23An outage at Alexandra Substation's 14th Avenue Distributor is affecting customers on 8th to 12th Avenue between Roosevelt and Ruth Streets. Operators have been informed and will be dispatched to investigate.source
- Reported - Sun, 21 Jun, 21:16Power supply tripped again after restoration and is affecting customers on 8th to 12th Avenue between Roosevelt Street and Ruth Street. Day shift operators will investigate the cause of the outage.source
- Update - Sun, 21 Jun, 11:12Power tripped at Alexandra Substation's Jabulani distributor due to overload affecting customers in Tsutsumani. South Africa Boulevard in Tsutsumani will remain off until the load subsides.source
- Reported - Sun, 21 Jun, 14:44Power tripped at Alexandra Substation due to overload, affecting customers from 1st to 8th Avenue between London and Roosevelt.source
- Reported - Fri, 19 Jun, 10:32A suspected faulty transformer at Alexandra Substation's Kassie Distributor is affecting customers in 4th Avenue. A test branch team has been requested to investigate.source
- Update - Fri, 19 Jun, 12:34The test branch team is on site testing a suspected faulty transformer at Alexandra Substation's Kassie Distributor, affecting customers from 6th to 7th Avenue, between Selborne and Hofmeyer Street.source
- Update - Fri, 19 Jun, 14:18Please find the attached outage updates.source
Other outages in this area
Reports from nearby suburbs in the same City Power service area. Not necessarily affecting Alexandra directly.
Johannesburg Power Outages Today2 active
Updated 9m ago- Reported - Mon, 22 Jun, 07:20We are aware of a suspected power outage affecting customers in Melrose and Birdhaven. Operators will attend to the outage after completing the task at hand.source
- Reported - Mon, 22 Jun, 08:44Operators are investigating a loss of supply affecting customers in Melrose and Birdhaven.source
- Update - Mon, 22 Jun, 11:23A fault within the Inner-City SDC network from Cydna Substation is affecting customers in Melrose and Birdhaven.source
- Update - Mon, 22 Jun, 17:30The team discovered that the fault at Cydna Substation is coming towards our area, and operators are en route to continue with investigations, affecting customers in Melrose and Birdhaven.source
- Update - Mon, 22 Jun, 20:53Operators are still on site investigating the cause of the outage affecting customers in Melrose and Birdhaven.source
- Update - Mon, 22 Jun, 21:14Operators are on site investigating the cause of the outage affecting customers in Melrose and Birdhaven from Cydna Substation.source
- Update - Mon, 22 Jun, 21:2175% of the power supply has been restored from Cydna Substation, with five load centres remaining off due to an existing fault affecting Melrose and Birdhaven.source
- Update - Tue, 23 Jun, 09:04Technical difficulties are causing delays in attending to the outage affecting customers in Melrose and Birdhaven, fed by Cydna Substation's Riviera Distributor.source
- Update - Tue, 23 Jun, 09:40The test branch team is on site locating a fault affecting customers in Melrose and Birdhaven, with approximately 75% of the power supply restored and five load centres remaining off.source
- Update - Tue, 23 Jun, 12:45Approximately 99% of the power supply has been restored to customers in Melrose and Birdhaven from Cydna Substation, Riviera Distributor, with further testing requested.source
Report a Power Outage in Alexandra
Is your power off in Alexandra? Report it to City Power so they can dispatch a team.
When Will Electricity Come Back in Alexandra?
How long a power outage in Alexandra takes to fix depends on what caused it. These are the typical restoration times for the three fault categories City Power handles.
- Unplanned fault
- Most outages in Alexandra fixed within 4-8 hours. Minor faults (tripped circuit) take 2-4 hours.
- Cable theft
- 12-48 hours to repair, especially if specialised equipment is needed.
- Planned work
- City Power notifies Alexandra residents in advance. Usually 6-10 hours during the day.
Power Outage History for Alexandra (Last 90 Days)
City Power reported 10 outages affecting Alexandra in the last 90 days, totalling 68.1 hours without power. Average restoration time was 11.4 hours. Most faults traced back to the Alexandra Substation substation (10 of 10). The most common cause was overload.
| Date | Duration | Substation | Cause | Also affected |
|---|---|---|---|---|
| 16 Jun 2026 | 3.4h | Alexandra Substation | overload | Tsutsumani, Far East Bank, East Bank |
| 14 Jun 2026 | 2h | Alexandra Substation | cable fault | - |
| 11 Jun 2026 | - | Alexandra Substation | - | River Park |
| 10 Jun 2026 | 1.3d | Alexandra Substation | cable fault | Tsutsumani, Far East Bank, East Bank |
| 09 Jun 2026 | 13.1h | Alexandra Substation | fault | Tsutsumani, Far East Bank, East Bank |
| 08 Jun 2026 | - | Alexandra Substation | fault | Far East Bank, East Bank |
| 08 Jun 2026 | - | Alexandra Substation | - | Florida |
| 08 Jun 2026 | - | Alexandra Substation | equipment fault | - |
| 07 Jun 2026 | 4.3h | Alexandra Substation | overload | Far East Bank, East Bank |
| 07 Jun 2026 | 13.3h | Alexandra Substation | overload | Setswetla |
What to Do During a Power Outage in Alexandra
Quick checklist to follow while waiting for City Power to restore power in Alexandra.
- Switch off appliances at the wall to prevent damage from power surges when electricity returns.
- Leave one light switched on so you know when power is restored.
- Keep fridges and freezers closed - food stays cold for 4-6 hours if unopened.
- Use battery-powered lights instead of candles to reduce fire risk.
- Report the outage to City Power on 0114907484 / 0860562874 if it has not been reported yet.
Frequently Asked Questions About Power Outages in Alexandra
Is there a power outage in Alexandra right now?
Yes, there is currently a power outage reported in Alexandra, Johannesburg. City Power is aware and working on restoration. Check the live updates above for the latest status and estimated restoration time.
How do I report a power outage in Alexandra?
Call City Power on 0114907484 / 0860562874 to report a power outage in Alexandra. You can also report online at citypower.co.za or follow @CityPowerJhb on X (Twitter) for updates.
How long do power outages last in Alexandra?
Most unplanned power outages in Alexandra are fixed within 4-8 hours. Minor faults like tripped circuits are often restored in 2-4 hours. Major faults from cable theft or equipment damage can take 12-48 hours. Planned maintenance typically lasts 6-10 hours during the day.
When will the electricity be back on in Alexandra?
For the active outage affecting electricity in Alexandra, see the live update at the top of this page for City Power's latest restoration estimate. Most unplanned electricity outages in Alexandra restore within 4-8 hours. Call 0114907484 / 0860562874 to confirm the ETA for your specific street.
Is it load shedding or a power outage in Alexandra?
If your power is off outside the load shedding schedule, Alexandra is experiencing an unplanned power outage - not load shedding. Load shedding follows a fixed timetable, while power outages are caused by faults, cable theft, or equipment failure. Check Alexandra load shedding schedule
What number do I call for City Power in Alexandra?
Call City Power on 0114907484 / 0860562874 for power outages in Alexandra. You can also report faults online at citypower.co.za or WhatsApp the relevant SDC channel for your area.
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